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Contact

Corporation name:
Travel Tourism and Adventure SA de CV

Address:
Av Mexico Mz. 3 Lote 9-03 Local 4 Sm 57 Cancun Quintana Roo 77506

Phones:
Call Worldwide: +52 998 848 1780 & +52 998 848 1483
Toll Free from Mexico: 01 800 841 9691
Toll Free from USA & Canada: 1 866 595 9016
Toll Free from Latin America: 1 855 326 1524

E-mails:

Web pages:

Frequently Asked Questions

These are some common questions about our company.

Our company specialises in consulting, product development and customer support. We tailor our services to meet the unique needs of companies in various industries to help them grow and succeed in a competitive marketplace.

We do recommend you to make your reservations as far in advance as possible so that you are sure to get the tour that you like, whenever you want to go.

There are many times we have no space available, so we recommend to make your reservations at least 5-6 days in advance.

All products have a 30-day return policy. Items must be in original, unused condition and must include receipt or proof of purchase. Refunds are processed within 5-7 business days of receiving the returned item.

PayPal has quickly become a global leader in online payment solutions with more than 153 million accounts worldwide. Available in 190 markets and 24 currencies around the world, PayPal enables global ecommerce by making payments possible across different locations, currencies, and languages.

You can also pay in US Dollars through bank wire money to the following account:
Bank: Banorte
Account number: 0155770805
Swift Code: MENOMXMT
Outletl 3309
Beneficiary name: Viajes Turismo y Aventura S.A. de C. V.
If you are buying hotels, or escorted tours, yes you have to pay the total cost of your purchase.
If you are buying tours, transfers or renting private yachts or catamarans, your sales executive can assign a deposit, and the balance can be pay at least 3 days before the date of the service.
In some cases and if you request it, you can pay the balance at boarding or check in time, ask your sales executive if you need to prefer to do these.

You can call Toll Free: 1 866 97 85 985 from USA and Canada or +52 998-848 1780 from the rest of the world. If you are already, in Cancun our local number is 848-17-80 and if you are in Mexico but outside Cancun call Toll Free 01 800 841 9691

Our Tour Cancellation Policies are as follow:
  • Over 48 hours before your service time, a full refund will apply.
  • From 47 to 36 hours before your service time 80% refund will apply
  • 35 hours to the same day and no-mostrars no refund will be given.

Cancun All Tours guarantees the price or rate of a Hotel, Tour, transfer or any service from any possible future increase by submitting the reservation and your full payment.

We do have a Weather Guarantee; If you like to change the date of the tour due a bad weather conditions you can do it without any charge if you do it at least 24 hours before the service time.

  • We are pioneers reserving on line tours with more than 16 years of experience
  • We have the largest menu, for tours, activities, touristic services and transportation vehicles
  • The price that you see is the price that you pay there are no hidden fees
  • Guarantte of bad weather (see more)
  • Our cancellation policies are on your side (see more)
  • We use the most secure on line payment system (PayPal) where nobody see your credit card or bank information
  • To reserve with Cancun All Tours is the best way to secure you reservations before you arrive to your destination instead of arrive and find that there are no more available spaces for Hotels, tours, activities or services that you liked to do.
  • We always have the best promotions and if you buy two tours or more you will get a discount price from tours with regular prices.
  • When you reserve tours and touristic services ahead of time, you always save money and time due when you arrive to your destination you will spend your time enjoying your vacations, instead of finding someone that can give you trustfully information and making lines to buy tours at the hotels.
  • You will have the guarantee that you are buying with a company that is legally stablished and register with the Mexican Tourism Department and with more than 16 year of experience in the online tours market.